Executive Virtual Assistant | Operations, Customer Support, E-commerce & Bookkeeping Support Specialist

Hi, I'm Marjorie Cebuano, a reliable Virtual Assistant with 6+ years of experience in customer support, admin assistance, operations, sales, e-commerce, and bookkeeping support.

I help business owners stay organized, improve customer experience, manage operations, and keep workflows running smoothly.

Skills:

Executive & Administrative Support
Customer Service (Email, Chat & Phone)
CRM Management & Data Entry
Calendar & Inbox Management
Appointment Setting
Shopify & E-commerce Support
Order Processing & Tracking
Quotes & Invoicing
Operations Coordination
QuickBooks Online Support

Tools:
Shopify, Zendesk, Salesforce, HubSpot, Zoho, QuickBooks Online, Google Workspace, Slack, Trello, Asana, Notion, -----------, RingCentral, Guesty, Jobber, and GoHighLevel.

Background:

6+ Years Customer Support
Sales & Technical Support
3 Years Sales Supervisor
1 Year Branch Manager
Executive & General VA Support
Operations & Administrative Support
E-commerce & Bookkeeping Assistance

I am reliable, organized, detail-oriented, proactive, and able to work independently with minimal supervision.