Experienced E-commerce Virtual Assistant | Customer Care Manager
I am a results-driven Virtual Assistant with over 4 years of experience in the E-commerce industry, specializing in customer service, store management, and backend support. I've worked with both local and international brands, handling platforms such as Shopify, Etsy, eBay, and Klaviyo. I currently serve as a Customer Care Manager for an international fashion brand, where I lead customer support operations and ensure high satisfaction rates. Skilled in communication, order processing, dispatch coordination (DHL), and using tools like Canva and Photoshop. I'm passionate about helping businesses grow while maintaining excellent service quality.
