Automation and Operations Support Specialist with 2 years and 4 months of hands on experience building and maintaining Zapier based systems using Google Sheets, Google Forms, Gmail, and Google Calendar. Experienced in workflow design for booking systems, lead intake, customer follow ups, payment confirmation, scheduling, reminders, reschedules, no show monitoring, review automation, admin alerts, reporting, and status based business process automation.
My skill set includes creating automated workflows for form submissions, database updates, appointment handling, email communication, conflict detection, delayed follow ups, calendar event creation, row lookup logic, conditional paths, and multi step operations support systems. I focus on building practical automations that improve workflow accuracy, reduce manual work, and keep business processes organized from intake to follow up.
