I am a Computer Engineering graduate with experience supporting businesses in customer service, credit repair, real estate, sales, and administrative operations. I have managed email inboxes, calendars, appointments, customer inquiries, and data entry tasks while ensuring accuracy, organization, and timely communication. Through my customer support experience, I have handled client concerns, resolved issues, and maintained professional communication via chat and email to help improve customer satisfaction.
I have also worked with various business tools, including GoHighLevel, Skool, and DisputeFox. Using GoHighLevel, I assisted with CRM management, lead tracking, client communication, and workflow organization. Through Skool, I supported community engagement and member management, while DisputeFox allowed me to assist with credit repair processes, dispute tracking, and client file management. Additionally, I have experience creating and editing presentations and marketing materials using Canva, as well as supporting real estate and sales operations through lead generation, follow-ups, and client coordination.
I have provided these services for credit repair companies, real estate professionals, small business owners, entrepreneurs, and customer service organizations. By combining strong organizational skills, attention to detail, and the ability to quickly learn new systems, I help businesses streamline their operations, improve customer experiences, and focus on growth while I handle the day-to-day administrative and support tasks.
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