I’m an experienced E-Commerce & Operations Virtual Assistant with 6+ years of remote experience supporting e-commerce businesses and online stores.
My experience includes eBay store operations, product listing and research, order management, fulfillment, shipment tracking, customer support, returns, refunds, disputes, and administrative tasks.
I have managed high-volume listing operations across approximately 50–70 eBay stores, depending on each store’s listing limits and subscription plan. I also have hands-on experience monitoring orders and shipments, resolving fulfillment issues, handling customer-service cases, and supporting day-to-day marketplace operations.
Throughout my career, I have progressed from data entry and order management into product listing, fulfillment, customer support, team leadership, product listing management, and sales-related responsibilities. I have also supervised a team of fewer than 10 members and helped coordinate daily workflows and team activities.
I am comfortable working independently, following established processes, solving operational issues, and communicating with customers and tea-----------mbers. I’m familiar with eBay Seller Hub, Yaballe, ZIK Analytics, Google Sheets, Microsoft Excel, ClickUp, -----------, Slack, Canva, and Loom.
I hold a Bachelor of Science in Information Technology, major in Web Development, and I’m interested in continuing to develop my technical and automation skills alongside my e-commerce experience.
I am currently looking for a long-term remote position where I can contribute my e-commerce and operations experience while continuing to grow professionally.
