Hi! I’m a Data and IT Support professional with 2 years of experience in data transfer, data processing, and IT Service Desk support.
I have 1 year of experience as a Data Transfer Specialist, where I handled data processing, data cleaning, accuracy checks, and Excel-based tasks. I’m detail-oriented and comfortable working with large amounts of information while maintaining accuracy and meeting deadlines.
I also have 1 year of IT Service Desk experience, providing technical support to end users through inbound and outbound calls. I handled troubleshooting for hardware, software, network connectivity, VPN, account access, and other technical concerns. I also documented tickets, verified users, and escalated issues when needed.
I’m comfortable working independently, following processes, learning new tools, and handling repetitive tasks efficiently. I value accuracy, clear communication, reliability, and providing quality support.
Skills:
• Data Transfer & Data Processing
• Data Cleaning & Accuracy Checking
• Microsoft Excel
• IT Service Desk Support
• Technical Troubleshooting
• Inbound & Outbound Call Support
• Ticket Documentation
• User Account Support
• Problem-Solving
• Customer Service
• Attention to Detail
• Time Management
