I am a Customer Service Specialist and Social Media Manager with proven experience in handling outbound and inbound support, CRM updates, and email management. I’ve supported both new and tenured teams through training and onboarding assistance, as well as created employee engagement activities to boost productivity and morale.
In addition to my customer support background, I manage Facebook Ads campaigns to help businesses grow their online presence. From creating targeted ad strategies and compelling creatives to monitoring performance and optimizing results, I make sure campaigns deliver strong ROI.
I am skilled in Microsoft Office, Google Workspace, Canva, and Meta Ads Manager, with a strong focus on delivering high-quality results and ensuring client satisfaction.
Key Skills:
Customer Service (Inbound, Outbound, Escalations)
Training & Onboarding Support
Social Media Management (Facebook Ads, Content Strategy, Analytics)<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Microsoft Office & Google Workspace
Canva Design
Verified
