He is a customer service professional with diverse experience managing high-profile accounts, including FedEx, YNAP, and LG Electronics. At Concentrix, he provided customer support for tracking deliveries, handled back-office resolutions and escalations, and delivered after-sales support for LG products. Additionally, as a top-performing Outbound CSR for Virgin Media UK, he honed his multitasking, teamwork, and communication skills. With over two years of experience in handling complex customer needs and driving resolutions, he is well-equipped to contribute to dynamic customer-focused roles.
