Motivated and detail-oriented IT graduate with hands-on internship experience in application support and technical assistance. Demonstrated ability to streamline system processes, troubleshoot hardware and software issues, and deliver responsive remote support. Skilled in PC assembly, basic networking, and system configuration, with foundational knowledge in programming and database management. Proficient with tools such as Microsoft 365, Google Workspace, AnyDesk, and TeamViewer. Possesses strong communication, time management, and problem-solving abilities, with a commitment to continuous learning and professional growth. Actively pursuing certifications in IT support and Java programming to strengthen technical expertise.