Dynamic, solutions-driven professional with 14+ years of progressive leadership spanning operations management, B2B outreach, influencer marketing, and digital content strategy. Adept at driving process improvements, leading high-performing teams, and aligning cross-functional initiatives with business goals. Proven success in managing global teams, scaling service delivery, optimising customer experience, and executing data-informed strategies across BPO, telco, healthcare, beauty, and insurance sectors. Known for balancing analytical rigor with creative execution to build resilient operations and brand visibility in competitive markets.
