I have 4 years of experience working as an Insurance Verification Specialist. I previously worked with Guardian Life Insurance, where I handled 80–100+ inbound provider calls daily and was consistently recognized as a top-performing agent. My role focused on delivering accurate eligibility information and detailed breakdowns of benefits. I also worked directly with a dental office in a remote setup through Reach, which helped me better understand office workflows and priorities. Through this experience, I became highly efficient in verifying insurance benefits using website portals, fax, or by directly calling insurance representatives while maintaining accuracy and compliance.
