VA | Tech Support | Data Engineer | ETL | SQL & Shell Scripting

Data Engineer | Virtual Assistant | Tech Support | ETL & SQL Specialist
Hi! I’m Francis, a results-driven and detail-oriented professional with over 3 years of experience in data engineering, technical support, and virtual assistance. I’ve worked in fast-paced enterprise environments where accuracy, reliability, and proactive problem-solving were a must — and now, I’m bringing those same qualities to the remote workspace.

I.) Skills You Can Count On:
1. Data Engineering & ETL Tasks
ETL development & support using IBM Netezza, Hive, Snowflake
Data troubleshooting, cleansing, and pipeline monitoring
SQL expertise across Oracle, Snowflake, Netezza
Batch job automation using Unix Shell Scripting, Windows Batch, and Control-M
Hands-on with Hadoop tools (Ambari) and reporting tools like MicroStrategy

2. Virtual Assistant & Admin Support
Microsoft Office: Excel, Word, PowerPointEmail & calendar management (Outlook, Gmail, Teams, Google Calendar)
File management, document formatting, and basic data entry
Internet research, reports, transcription, and general back-office tasks

3. Tech Support & Computer Help
Basic troubleshooting: slow PC, reinstallation, formatting
Windows OS maintenance and setup
Software installation & error resolution

II.) What Makes Me Different?
I combine technical skills with strong communication and dependability
I’ve created internal tools, documentation, and fixes that helped real businesses run smoother
I treat your business as if it’s my own — with professionalism, accuracy, and urgency
I’m excited to build long-term working relationships with clients who value commitment and results

1. Tools & Platforms I’ve Worked With:
SQL, Shell Script, Control-M, Snowflake, Hive, StreamSets, Ambari
Excel, Outlook, Microsoft Office, Google Suite (Docs, Sheets, Drive)
ServiceNOW, MicroStrategy, Azure DevOps
Windows OS tools & PC troubleshooting

2. Let’s Work Together!
If you're looking for someone who can handle technical work, admin tasks, or a hybrid of both, I'm here to help. Whether you’re a solo entrepreneur, small business, or growing team, I’ll help you stay organized, efficient, and ahead of the game.

Let’s talk about your goals and how I can support your success.