• Proficient in managing various computer software and platforms, including Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) and Google Workspace (Sheets, Docs, Forms, Gmail, Meet).
• Experienced in using Notion for project tracking and team collaboration, and WordPress for basic website management and content updates.
• Skilled in customer relations, with direct experience in handling customer support queries, processing refunds, and ensuring client satisfaction.
• Adept at data gathering and analysis to support efficient business strategy development and decision-making.
• Background in banking operations, with experience in using tools such as Microsoft Excel, Google Sheets, and internal banking systems for data recording, reconciliation, and reporting.
