Results driven customer service and operations professional with 6 years of experience handling complex customer cases, VIP support, ecommerce operations, and virtual assistance. Proven ability to stay calm under pressure, solve critical issues with precision, and coordinate effectively with customers, suppliers, security teams, and business partners. Highly adaptable and tech savvy, with hands on experience across customer support, ecommerce, B2B outreach, inventory coordination, and TikTok affiliate marketing. Known for strong attention to detail, critical thinking, ownership, and delivering reliable results in fast paced environments.