With over 12 years of experience in customer service within a leading bank in China, I have honed my skills in client relations, problem-solving, and effective communication. My role has involved assisting diverse customers, ensuring their needs are met with professionalism and efficiency. In addition, I am a passionate part-time English trainer, possessing a TESOL certificate and five years of experience teaching English to Chinese students. I am dedicated to fostering an engaging learning environment and am excited to contribute my expertise to new opportunities.
