Detail-oriented and results-driven Industrial Engineering graduate with hands-on experience in business analysis, ERP implementation, process mapping, and technical support. Proven ability to coordinate with clients, analyze business processes, and support system integrations to drive operational efficiency. Experienced in project management environments, with a strong foundation in process improvement, training facilitation, and problem-solving. Adept at working under pressure, communicating effectively with diverse teams, and delivering user-friendly solutions that align with business needs. Committed to continuous learning, with a solid background supporting both corporate and technical operations.