Accomplished Client Success Manager and Digital Marketing Strategist with extensive experience leading client onboarding, ensuring seamless transitions from sales to implementation, and fostering long-term relationships through exceptional customer support. Adept at identifying and resolving client concerns, leveraging strong problem-solving skills to troubleshoot technical issues, and coordinating with internal teams to deliver effective solutions. Proven ability to gather and analyze customer feedback, driving product enhancements and aligning offerings with client needs.Experienced Community Manager skilled in moderating discussions, maintaining adherence to community guidelines, and fostering positive and inclusive environments. Effectively acted as a liaison between the community and the company, ensuring alignment of initiatives with organizational goals and values.Proficient Digital Marketing Manager with a strong track record of developing and executing comprehensive strategies to drive brand awareness, customer acquisition, and revenue growth. Expertise in planning, creating, and optimizing digital marketing campaigns across multiple online channels, including social media, email, and SEO. Demonstrated ability to manage online presence, conduct market research, and perform competitive analysis to inform strategic decision-making and optimize campaigns for maximum engagement and impact.Additionally, I've been an Account Manager for 3 years. I've handled multiple E-commerce accounts which were based in the UK, Australia, and the US. I possess practical experience as an Ecommerce Manager with expertise in inventory management, Amazon and Shopify listing, and site creation, contributing to the overall success and growth of e-commerce operations.
Roles:
>Client Success Manager
>Social Media Manager
>Digital Marketing Manager
>Community Manager
>Operations Manager
>Account Manager
>Project Manager
>Executive Assistant
>STR Property Management
>VA for Coaches
Tools/Skills:
+Branding
+SEO
+Digital Marketing
+Zendesk, Freshdesk, and TawkChat
+Graphic Design
+Calendly and Google Calendar
+Setting up and hosting a meeting
+Social Media Management
+Community Management
+PandaDoc and Docusign
+Kajabi
+Whop, NMI, Stripe, Maverick
+Circle and Skool+Shopify / Amazon Seller Central
+Hospitable
+Gsuite
+Operations Manager
+Client Success Manager
+Email Management
+Calendar Management
+Project Management
+-----------, AirTable and Asana
+MailChimp, Hubspot, GetResponse and Hootsuite