I am a dedicated E-commerce Specialist with proven experience in Amazon keyword research and Shopify customer support. Skilled in using tools like Data Dive and Helium 10, I conduct comprehensive keyword research to optimize Amazon product listings and improve organic search rankings. I am adept at competitor analysis, keyword gap identification, and supporting SEO-driven content creation.
On the Shopify side, I manage customer email communications, handling inquiries related to orders, returns, shipping, and product information with professionalism and efficiency. I excel at providing timely resolutions, maintaining clear communication, and ensuring high customer satisfaction.
My strengths include excellent communication skills, attention to detail, problem-solving, and time management. I am comfortable working independently or as part of a team, with a strong commitment to quality and meeting deadlines. I’m eager to contribute my skills to support and grow your e-commerce business.
