My name is Reno P. Hermoso, and I graduated with a Diploma in Industrial Engineering Technology. I consider myself hardworking, helpful, and honest. I have three years of experience working in a BPO setup, where I served as an Escalation Agent, Sales Representative, and Back Office Support for an online travel account. In this role, I managed on-the-spot issues, resolved booking discrepancies, and assisted clients with their reservations. Those experience helped me develop my data-gathering abilities and strengthen my communication skills.
