I am an Operations Support/QMS and Process Improvement Specialist with over 14 years of experience in manufacturing and quality systems. I specialize in ISO 9001 support, internal and process audit, documentation, KPI reporting, CAPA follow-ups, and cross-functional department coordination. I help companies improve efficiency, standardize processes, and maintain compliance through clear procedures, data-driven analysis, and structured systems. I work independently, communicate clearly, and focus on practical, results-oriented improvements.