Hi, I'm Aubrey.
I'm a CRM & Automation Architect, focused on helping service-based businesses create more visibility, consistency, and control through custom CRM systems and workflow automation.
I work with businesses such as medspas, aesthetic clinics, wellness providers, HVAC companies, agencies, and other service-based businesses that are struggling with scattered communication, inconsistent follow-up, manual processes, and limited visibility into their operations.
My goal is to help businesses reduce operational bottlenecks by creating systems that improve lead management, automate repetitive tasks, and provide a clearer view of what's happening behind the scenes.
Before transitioning into CRM and automation, I spent over 5 years supporting a U.S. healthcare account in a fast-paced BPO environment. During that time, I developed strong skills in problem-solving, documentation, communication, process adherence, and handling complex customer concerns.
Today, I'm applying those same skills to building organized, reliable systems that help businesses operate more efficiently.
My areas of expertise include:
• GoHighLevel CRM
• CRM Setup & Optimization
• Workflow Automation
• Lead Management Systems
• Pipeline & Opportunity Management
• Forms & Surveys
• Calendar & Appointment Booking Systems
• Email & SMS Automation
• A2P 10DLC Registration & SMS Compliance
• Process Documentation
I believe the right systems should make it easier to manage growth, not harder.
If you're looking for someone who is detail-oriented, committed to continuous learning, and passionate about building systems that support better business operations, I'd love to connect and learn more about your business.
