Hi! I'm a customer-focused Virtual Assistant with over a year of experience in front desk operations, guest relations, and administrative support in the hospitality industry. I’m now excited to bring my in-person service skills to a remote setting—offering professional, warm, and reliable front desk assistance from ----------- my previous role as a Front Desk Receptionist, I:- Handled phone and email inquiries from guests and vendors- Managed bookings, reservations, and guest check-ins/check-outs- Coordinated schedules and supported internal departments- Assisted our General Manager with personal transactions, refunds, and inquiry calls- Was awarded Employee of the Month for dedication and service excellenceI'm experienced working with foreign managers, VIPs, ambassadors, and international guests, which helped me develop strong communication skills and cultural awareness.Tools I use and am comfortable with:ZoomGoogle Workspace (Gmail, Calendar, Docs, Sheets)EHORS (Hotel front office system)Multi-line phone systemsOpen to learning Calendly, CRM tools, or your preferred platforms- Fast learner, dependable, and highly organized- Fluent in English (spoken and written)- Ready for full-time, long-term workIf you're looking for a virtual receptionist or admin VA who brings professionalism, excellent service, and a positive attitude—I’d love to support your team!
