Skilled BPO professional with expertise in customer service, technical support, case management, and billing functions including disputes, invoicing, and collections. Experienced in coordinating with realtors, buyers, title companies, and escrow teams. Strong problem-solving and communication skills, with additional strengths in digital marketing, social media strategy, and content creation using tools like Canva and CapCut. Known for adaptability, critical thinking, and consistent performance in fast-paced environments.

Experienced BPO professional with over 10 years of success in customer service, technical support, case management, and billing operations. Proven ability to handle complex issues involving invoice disputes, collections, reporting, and service transfers. Skilled in working with realtors, buyers, title companies, and escrow officers, especially in solar and telecom industries. Promoted multiple times for outstanding performance, reliability, and client satisfaction.



Also equipped with a creative edge—proficient in digital marketing, social media strategy, and content creation using tools like Canva and CapCut. Known for being a strong communicator, fast learner, and dependable team player who thrives in dynamic, high-volume environments.