A results-driven and detail-oriented graduate of Bachelor of Science in Information Systems with hands-on experience in customer service, administrative support, and IT system administration. Proven ability to manage user accounts, monitor system access (Jira), and provide efficient front-line support in both technical and service-oriented roles. Skilled in Microsoft Office Suite, Google Workspace, and communication tools, with a strong foundation in programming, database management, and technical troubleshooting. Adaptable, proactive, and capable of working independently in remote or fast-paced environments. Committed to delivering high-quality service with professionalism and empathy.
