Customer Service Representative with Technical Support and Appointment Setting Experience. Skilled in Microsoft Office, Shopify, Gladly, and CRM tools. Medical Clerk

I?m a detail-oriented and dependable support specialist with over 3 years of experience in, and voice-based customer service. I?m skilled at solving problems calmly, communicating clearly, troubleshooting and adapting to different tools like Shopify, Gladly, Microsoft Office, and CRM platforms. I?m also quick to learn new systems and always make sure to follow through with accuracy and empathy. As a worker, I want to be known as someone who is reliable, consistent, and easy to work with and that is someone who takes ownership, delivers quality, and supports both the customer and the team with care.