Hi, I’m Krisha, a virtual assistant with experience in administrative support, customer communication, and order management in a fast-paced e-commerce environment.
In my previous role, I handled customer inquiries through chat and email, provided updates on orders and deliveries, and coordinated with internal teams to ensure smooth processing. I also managed tracking systems, monitored payment statuses, and maintained accurate records using Excel and CRM tools such as HubSpot and Salesmsg.
I specialize in chat-based support and am comfortable handling multiple conversations while keeping everything organized and up to date.
In addition, I create simple and clean designs using Canva, including website layouts and visual content. I also have experience in front-end web development and am currently working on a hard-coded website project focused on responsive and user-friendly design.
I am organized, detail-oriented, and reliable, and I work best in structured, non-call environments.
I am currently looking for a role focused on admin support, chat/email customer support, and creative tasks.
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