I am a results-driven Executive Assistant, GoHighLevel (GHL) Specialist, and Digital Marketing Support Professional with over 4 years of experience helping business owners, marketing agencies, and home service companies streamline operations, automate workflows, and generate high-quality leads.
I specialize in building efficient CRM systems, creating automation workflows, managing customer pipelines, and supporting digital marketing campaigns that help businesses improve lead conversion and customer engagement.
Throughout my career, I have worked with clients across various industries, including home services, healthcare, beauty, remodeling, accounting, and digital marketing agencies. I have hands-on experience managing GoHighLevel CRM, Meta Business Suite, Meta Ads Manager, Google Workspace, and other business tools to support day-to-day operations and marketing efforts.
My expertise includes:
* GoHighLevel (GHL) CRM Setup & Management
* Workflow & Automation Development
* Sales Pipeline Optimization
* Lead Management & Follow-Up Automation
* Appointment Scheduling & Calendar Management
* Meta Business Suite Management
* Meta Ads Manager Campaign Management
* Facebook & Instagram Lead Generation Campaigns
* Google Local Services Ads (LSA) Support
* Google Business Profile Management
* Local SEO Fundamentals
* Email & SMS Marketing Automation
* Customer Support & Client Communication
* Executive & Virtual Assistance
* Data Management & Administrative Support
I have experience supporting businesses by managing Meta advertising campaigns, monitoring campaign performance, handling Meta Business Suite operations, and ensuring leads are properly captured and followed up through CRM automations.
I am passionate about helping businesses increase efficiency, improve customer experiences, and grow through automation, digital marketing, and organized operational systems. I pride myself on being proactive, detail-oriented, adaptable, and committed to delivering high-quality results.
I am continuously expanding my knowledge in Local SEO, Google Ads, AI-powered automation, and digital marketing strategies to provide even greater value to the businesses I support.
If you're looking for a reliable professional to help optimize your CRM, automate your processes, manage your marketing operations, and support your business growth, I'd be happy to connect.
Elli James Torres
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