I have 3 years of experience in non-voice customer service, handling guest inquiries, booking management, escalations, and maintenance concerns through platforms such as Airbnb,
-----------, Vacasa, and HomeAway. I possess strong time management, task management, and decision-making abilities. I am also capable of working independently, managing my time effectively, and adapting easily to changes in a fast-paced environment. These skills allow me to consistently deliver accurate and efficient support while maintaining a high level of customer satisfaction.