Hi there! I’m a professional Customer Service Representative with over 6 years of experience delivering exceptional support through email, chat, and phone. I specialize in creating positive customer experiences by resolving issues efficiently, communicating clearly, and representing brands with professionalism and care.
I’ve worked across the financial, sales, and healthcare industries, giving me a strong understanding of how to handle sensitive information, provide accurate support, and adapt to complex systems. I'm fluent in English and confident handling a wide range of customer concerns—from product inquiries and billing to account troubleshooting and tech support.
I’m highly proficient with platforms such as Salesforce, Zendesk, Fresh desk, Commander, Galileo, and Round cube, and I’m always quick to learn new tools or workflows.
? 6+ years of customer support experience
? Multi-channel support: email, chat, and phone
? Background in financial services, healthcare & sales
? Friendly, calm, and solution-oriented
? Looking for full-time, long-term opportunities
? Committed to helping your business grow through excellent customer care
Let’s connect—I'd love to support your team and help you keep your customers happy!
