I’m a Customer Service Virtual Assistant with over 5 years of experience in customer support and quality assurance. I help businesses deliver smooth, reliable, and high-quality customer experiences by combining strong communication skills with a keen eye for detail and accuracy.
My background includes handling inbound customer inquiries, processing orders, and evaluating service performance to improve overall customer satisfaction. As a Quality Assurance Analyst, I’ve worked closely with data, identified performance gaps, and recommended process improvements that enhance efficiency and consistency. I’m also experienced in email handling, CRM tools, and online research to ensure accurate and timely support.
I’m currently looking to work with e-commerce and service-based businesses that value excellent customer experience and long-term client relationships. I thrive in remote environments where I can take ownership of tasks, solve problems proactively, and support both customers and teams effectively.
If you’re looking for a reliable and detail-oriented Customer Service VA who can help you keep your customers happy and your operations running smoothly, feel free to connect or send me a message.
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