As a results-driven VA with experience in both e-commerce and technical operations, I’ve supported multiple clients by managing customer communications, CRM updates, and task coordination across teams. My background includes optimizing Amazon product listings, conducting market research, and maintaining detailed documentation to support business goals.
Previously, I also served as a Senior Cloud Support Specialist and Systems Engineer, which strengthened my skills in process improvement, documentation, and technical and customer support—bringing both structure and reliability to remote teams.
