Exploring Virtual Assistant Opportunities
I’m excited to share that I am looking to transition my 12+ years of BPO experience into the Virtual Assistant space.
Throughout my career, I have handled diverse roles across multiple industries, including:
*Banking & Finance – account management, customer service, and financial solutions
*Collections & Resolution – payment arrangements, dispute resolution, and client retention
*Retail Support – order processing, returns, and product inquiries
*Technical Support – troubleshooting software/hardware issues and guiding users step-by-step
*Appointment Setting – scheduling, confirmations, and calendar management
*Telecommunications – plan activations, billing support, and service upgrades
*Healthcare Services – member support, insurance inquiries, and patient care coordination
Motivated and adaptable Customer Service Specialist with a strong background in banking and finance, technical support, retail, telecommunications, healthcare, and insurance. Known for resolving complex customer concerns and consistently delivering exceptional service in high-pressure BPO environments. Eager to contribute my skills to a dynamic team and build a long-term career where I can grow professionally while helping the company achieve its goals through world-class customer care.
With strong skills in inbound/outbound calls, email support, CRM tools, and process improvement, I am confident in my ability to provide reliable, organized, and proactive support to help businesses run smoothly.
If you are looking for a dedicated and adaptable VA who can combine customer service expertise with administrative efficiency, I would love to connect and explore opportunities.
$$$$ Let’s connect!
Verified
