A diligent and detail-oriented Customer Service Representative and Remote Dispatcher with a solid foundation in client communications, scheduling, and remote operational support. I possess a proven ability to deliver exceptional customer experiences, manage both inbound and outbound communications, and coordinate service or field teams to ensure the timely and efficient execution of services. My skill set includes strong problem-solving capabilities, a composed and professional demeanor in high-pressure situations, and a proactive approach to issue resolution—contributing to enhanced customer satisfaction and overall team performance.
