Hi, I’m -----------. I spent over 8 years in the BPO industry before starting my Virtual Assistant journey in 2021. I’ve worked in data processing, customer service, and remote team management, which helped me build a strong mix of communication and organizational skills.
My background includes 3 years in data processing for a credit repair company and 4 years in customer service for U.S. accounts. I handled email and chat support, content moderation, and insurance verification tasks. In 2021, I began working as an Operations VA for a U.S. logistics broker. Since 2023, I’ve been working for a Canadian non-profit organization, taking care of scheduling, communication, and team operations.
I’m skilled in MS Office, Google Workspace, Zoho Products (including CRM, Sign, Forms, and Bookings), QuickBooks, Salesforce, and Canva. I’m organized, reliable, and quick to learn new tools.
If you’re looking for a dependable VA who can handle daily tasks, communicate clearly, and keep your operations on track, I’d be glad to help.