Aspiring Virtual Assistant and Customer Support Professional with 12+ years in casino operations across Singapore and the Philippines. Strong in customer service, team supervision, compliance checks, and client relations. Accurate in handling payments and transactions, with solid fraud and risk awareness gained from gaming operations. Skilled in admin tasks, data entry, documentation, scheduling, research, and creative content support such as social media posts and basic graphic design. Reliable, detail-oriented, and adaptable; seeking a remote role in virtual assistance, customer support, or back-office support.