I have over 13 years of experience in customer service and technical support, with a strong focus on e-commerce and Shopify support. Throughout my career, I've helped merchants troubleshoot website and theme issues, improve store performance, and provide excellent customer experiences. I'm comfortable working with HTML, CSS, Shopify, BigCommerce, Amazon FBA, SEO, and a variety of customer support and project management tools. I also perform quality assurance (QA) testing to ensure website settings, features, integrations, and store functionality are working properly before and after changes are implemented.
