Hi, I’m ----------- from the Philippines, your reliable back-end support specialist helping busy professionals and growing businesses run smoothly behind the scenes. With 5+ years of combined experience in customer service, administrative support, new provider credentialing, sales coordination, and healthcare operations.
Whether you need help managing emails and schedules, processing orders, verifying insurance claims, application processing, maintaining accruate client records, organizing documentation, or coordinating with clients and teams, I can step in and take care of the tasks that keep your operations moving — so you can focus on your big-picture goals.
What I can do to help you?
Customer service (phone, email and chat)
General Admin & Executive Support
Healthcare & Insurance Claims Handling
Claims investigation, processing and denial
Insurance verification and pre-authorization
Insurance processing and denial management
Healthcare & insurance claims processing
Calendar management and appointment scheduling
Manage sensitive health information in compliance with HIPAA
Billing & claims resolution
Health plan support
Sales & Order Processing
Store operations coordination
Handle inbound and outbound calls
Inbox and email management
Process claims and verify insurance coverage
Pre-authorization and insurance certifications
CRM data entry and maintenance
Prepare documents (reports, presentations, and spreadsheets)
Support clinical and administrative workflows
Online file management (e.g. Onedrive, Dropbox)
Staff scheduling & rostering
Hiring & onboarding support
SOP creation and workflow documentation
Inventory and payroll tracking
Payroll processing and payroll dcoumentation
Financial documentation
Supplier coordination
Hiring and onboarding support
Tools/Programs I'm Proficient At:
Salesforce, Zendesk, HubSpot, Viber, CPF, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), Dropbox, OneDrive, ChatGPT, Canva, CapCut, Facebook, Instagram, MS Teams, Zoom, Google Meet, Zoom, Viber, Avaya, WhatsApp
Why work with me:
Proactive, detail-oriented, organized and thorough
Clear spoken and written English
With Healthcare or medical assisting background
Empathetic, reliable, and maintains confidentiality at all times
Proficient in CRM systems, office software, and documentation processes
With reliable laptop or desktop computer, high-speed internet, quiet, professional workspace, and noise-canceling headset.
Invite me for an interview!
If you're looking for someone who can be your go-to remote support, I’d love to be part of your team.
Virtual Assistant, Healthcare, Inbound Sales, Insurance Verification, Client Relationship Management, Appointment Setting, Customer Support Management, Google Workspace, Admin Data Processing, Administrative Management, Email Support, Insurance, Medical Insurance, Credentialing, Medical Knowledge, Medical Insurance, Credentialing, Medical Knowledge, Outbound Sales, Sales Management, Lead Generation, Case Management, Attention to Detail, English Proficiency, Administrative Support, English, Operation Management, Executive Assistance, Candidate Sourcing, Office and Administration, Sales
