I am a dedicated Customer Service and Virtual Assistant professional with over 3 years of experience supporting customers and businesses across eCommerce, home improvement, and financial services industries.
My experience includes customer support, appointment setting, lead qualification, CRM management, email handling, order tracking, and administrative support. I have worked with Amazon and Shopify accounts, assisted international customers across Europe, and helped generate over $500,000 in closed sales through effective lead follow-up and appointment scheduling.
I am proficient in CRM tools, Google Workspace, Microsoft Office, Canva, and customer support platforms. Known for being detail-oriented, reliable, and a fast learner, I am committed to delivering excellent customer experiences and helping businesses stay organized and grow.
Skills:
• Customer Service
• Virtual Assistance
• Appointment Setting
• Email & Calendar Management
• CRM Management
• Lead Generation & Follow-Up
• Amazon Seller Central
• Shopify Support
• Data Entry
• Administrative Support
