I’m a dedicated Virtual Assistant with over 10 years of experience in customer service and technical support. Adaptable and detail-oriented, I take pride in being a fast learner who can handle any task as long as clear instructions are provided. I always make it a point to research and familiarize myself with new responsibilities to ensure top-quality results.
Throughout my 10 years in the field, I’ve had the opportunity to support businesses based in the U.S. and Australia, assisting customers through phone, email, and live chat. This experience has equipped me with extensive knowledge of a wide range of customer service tools, including ServiceNow, Salesforce, and more.
What I Bring to the Table:
Strong communication and problem-solving skills
A self-starter attitude with a commitment to quality
Proven reliability in remote work environments
Tools & Platforms I’m Skilled With:
Photoshop, InDesign, Clip Studio Paint, Procreate,
Canva, Capcut, Microsoft Office, Google Workspace
Zoom, Email & Chat Support
Admin Tasks & Social Media Management
Active Directory, Microsoft Exchange Admin Center,
Azure Active Directory (Microsoft Entra ID), RDP,
Savyint, Microsoft Identity Manager
I approach every task with motivation, dedication, and integrity. If you're looking for someone reliable who’s ready to help your business grow, let’s connect!
Verified
