Hello! My name is ----------- M. -----------, and I am an experienced E-commerce Virtual Assistant, Amazon VA, Shopify VA, and Social Media Manager with a proven background in online selling and store management.
I bring 7 years of experience in online selling, primarily in beauty and self-care products, and 1 year of hands-on experience managing my own shops on Shopee and TikTok Shop.
Services I can Offer
1. E-commerce Store Management
I specialize in creating optimized product listings with SEO-driven titles and descriptions, managing inventory, coordinating with suppliers, and ensuring smooth order fulfillment. I develop product bundles, promotions, and strategies to drive sales while staying ahead through competitor and product research.
2. Customer Service & Admin Support
I handle customer inquiries across chat, email, and social media with professionalism, manage refunds and feedback, and resolve issues promptly. I’m skilled in data entry, research, email management, and organizing files for smooth business operations.
3. Social Media Management
I create content plans, manage Facebook, Instagram, and TikTok accounts, design graphics in Canva, and write engaging captions. I focus on growing brand awareness through organic engagement and analyzing performance to refine strategies.
4. Amazon Virtual Assistant
I am skilled in product research, sourcing, listing, and store management. Familiar with Amazon Seller Central and tools like Helium 10, I can create and optimize product listings, track inventory, manage orders, and monitor account health. I also provide reliable customer service by handling inquiries, reviews, and disputes to maintain high satisfaction.
5. Shopify VA Services
I provide product research, listing optimization, cross-listing products in Shopify to other e-commerce platforms like ebay,etsy etc., and inventory reporting. I also handle order tracking and deliver excellent customer service support for e-commerce buyers.
Why Choose Me?
I take pride in being detail-oriented, ensuring every task is accurate and high-quality. With a sales-driven mindset, I develop strategies that enhance product visibility and drive revenue growth. I am proficient in Amazon Seller Central, Helium 10, Shopify Dashboard, and TikTok/Shopee Seller Centers. Adaptable and eager to learn, I quickly master tools such as Asana, ClickUp, -----------, and Google Workspace (Docs, Sheets, Drive). I also utilize Gmail, Canva, and ChatGPT for communication, content creation, and workflow efficiency. My experience includes successfully managing my own Shopee and TikTok shops, as well as helping clients scale their businesses as a dedicated E-Commerce Virtual Assistant.
Why we're Good Fit?
I’m confident we’re a great fit because I bring hands-on experience in e-commerce management, customer service, and social media growth, all tailored to help businesses thrive. My attention to detail, strong communication skills, and dedication to delivering results ensure your store runs smoothly and your customers feel valued. I’m ready to help you succeed.
I’d love to work with you!
Send me a message and let's talk!
Looking forward to hearing from you!
----------- M. -----------
