Office Administration: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for document creation, data analysis, and presentations. Skilled in office procedures, scheduling, and record management.
Front Desk & Customer Service: Worked as a front desk receptionist at a gown rental shop, handling client inquiries, reservations, fittings, and payments while maintaining excellent customer service.
Social Media Communication: Managed and responded to customer inquiries through the shop’s Facebook page, providing prompt and professional replies to boost client engagement and bookings.
Inventory Management: Monitored and recorded gown stock levels, tracked rentals and returns, and ensured accurate inventory records to prevent shortages or losses.
Organizational Skills: Effective at multitasking, managing deadlines, and keeping accurate records for both administrative tasks and business transactions.
Technical Skills: Trained in computer assembly, maintenance, and repair through academic coursework; experienced in diagnosing hardware issues and upgrading components.
Entrepreneurship: Operated a small-scale business building and selling custom desktop computers, including sourcing parts, assembling systems, quality testing, and handling customer inquiries. i operate my own business for 5 years.
Currently developing Virtual Assistant skills through self-paced online learning, covering administrative support, calendar management, data entry, client communication and
Creative Design. Presently learning Canva through self-paced training via YouTube tutorials to create social media graphics, posters, and marketing materials.
