SUMMARY
I am a versatile Digital Media Specialist and Customer Service Professional with over 3 years hands-on experience in design, video editing, social media management, website content, and event technical support. With a background in Marketing Management and proven skills in both creative and operational roles, I bring a rare balance of creativity, technical expertise, and customer focus that helps businesses grow their brand presence and improve efficiency.
SKILLS & EXPERTISE
• Creative Tools: Canva, Figma, CapCut, Basic Adobe Creative Suite
• Digital Marketing: Social media management, content creation, Mailchimp, HubSpot, Salesforce, Shopify
• Technical Support: Website content management, event technical support, SAP Business One ERP System
• Professional Strengths: Creativity, adaptability, time management, team collaboration, problem-solving
JOB EXPERIENCE
• Digital Media Specialist | GAIRO (2023–2025)
Designed logos, layouts, and conference visuals; produced video content; managed websites and social media; and provided technical event support.
• Customer Service Associate | Amazon Operations (2023–2024)
Delivered accurate and timely customer support across phone, email, and chat; resolved escalations; and ensured customer satisfaction.
• Sales & Marketing Intern | Sydenham Laboratories Inc. (2025)
Supported pricing analysis, market benchmarking, and organized sales data for strategic insights.
EDUCATION
BS in Business Administration – Marketing Management Emilio Aguinaldo College, Cavite (2021–2025)
WHY WORK WITH ME
I don’t just complete tasks — I create value. Whether it’s producing eye-catching designs, managing digital platforms, or supporting customer needs, I work with precision, creativity, and dedication to help businesses stand out in a competitive market.
