Hi there! I’m ----------- -----------, but you can call me Roan. I’m a Customer Service Representative currently seeking new opportunities to provide excellent support and help businesses strengthen their customer relationships. I have strong experience in handling customer inquiries via chat and email, focusing on order processing, tracking, exchanges, and refunds. My goal is always to ensure a smooth and satisfying experience for every customer.I’ve supported a Shopify-based footwear eCommerce brand and am proficient in using Gorgias and Zendesk for efficient ticket management and communication. I’m eager to bring my skills, reliability, and positive attitude to your growing team.
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