I am a highly results-oriented individual with over six years of experience in Administrative Support. I thrive in team settings and work efficiently to solve customer problems while remaining calm under pressure. I have also learned that I am highly comfortable with being independent and providing only the highest quality of work with minimal supervision. This shines through with my performance each day and with the quality of work I provide.
• Professional Attitude: As my references will attest, I have a knack for staying upbeat, regardless of the situation, and do my best to create an environment that is non-judgmental and open.
• Passion and Motivation: I have a true passion for customer service and pride in making customers and clients happy. Building relationships and making personal impacts are essential to me.
I am also highly motivated to progress in my career and eager to grow and succeed with every position I hold.
SKILLS:
• Cold Calling
• Appointment Setting
• CRM Management
• E-mail Management
• Data Research
• Data Entry
• Inbound/Outbound Call Handling
• Online Research
• Customer Support
• Billing
Applications and Tools, Websites Used:
• Microsoft Outlook
• Microsoft Office
• Google Suite
• Google Calendar
• Calendly
• Hubspot
• Collab
• Trello
• Dialpad
• CallTools
• Zillow, ----------- , ----------- , Homesnap, StreetEasy, etc.
• Opera PMS
• SynXis Booking Engine
• ----------- , Expedia, Agoda, Rakuten, Ctrip, etc.
• Adobe Photoshop and Adobe Premier Suite
