I’m a results-driven Executive Assistant with over 3 years of experience supporting customer service, back-office operations, and healthcare functions across retail, insurance, and optical environments. I help keep things running smoothly by managing appointments, coordinating with clients, handling data accurately, and ensuring all documentation is organized and compliant.
I’m proficient in tools like Google Workspace, Microsoft Dynamics 365, and Birdie for client management, medical history tracking, and compliance auditing. I also use AI tools like ChatGPT to streamline workflows and improve productivity. I’m flexible with working across US and UK time zones, and I pride myself on my strong attention to detail, adaptability, and ability to create efficient systems that support daily operations without compromising compliance.
