Experienced customer service and technical support specialist with over years in the BPO industry, providing voice, email, and administrative support across sectors such as telecommunications, travel, and healthcare. Skilled in troubleshooting technical issues, managing schedules, coordinating team operations, and delivering accurate data reports.
Driven to transition into a Virtual Assistant role, bringing expertise in communication, organization, and technology to help clients streamline their business operations. Known for adaptability, attention to detail, and the ability to manage multiple priorities under pressure. Committed to delivering high-quality results while maintaining professionalism and strong client relationships.
