I have over eight years of combined experience in customer service and revenue cycle management, with more than three years in a leadership role. Most recently, I served as a Team Lead handling Accounts Receivable, where I supervised a team, coordinated directly with US-based clients, and ensured we met key performance indicators. My strengths include team coaching, process improvement, and effective client communication. I’m passionate about delivering quality results, fostering a positive team environment, and contributing to operational efficiency. I’m excited to bring my skills and dedication to a new role where I can continue making a positive impact.