Highly reliable Ticket Broker with experience as a Real-Time Analyst, supporting fast-paced, time-sensitive operations in ticket pulling, optimizing seat selection, and securing high-demand tickets, and completing ticket fulfillment accurately under tight deadlines. Skilled in managing inventory, processing transfers and dispatches, and handling time-sensitive orders across multiple ticketing platforms. Skilled in demand forecasting, incident management, capacity planning, shift scheduling, workload balancing, and coordinating incident triage to maximize uptime and ensure SLA compliance.
