IT Support Specialist with 3+ years of experience providing technical support for global teams. Skilled in troubleshooting Microsoft 365, VPN, hardware, software, and network issues. Currently supporting 1,000+ users worldwide, ensuring smooth operations and quick resolution of i-----------. Experienced in working with international teams, documenting solutions, and improving processes for efficiency. Reliable, detail-oriented, and committed to delivering excellent customer service in fast-paced environments.
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