Motivated and adaptable professional with over 1 year and 6 months of experience in the BPO industry, specializing in customer service and client support. Skilled in handling high-volume calls, resolving issues efficiently, and maintaining excellent customer satisfaction. A Computer Engineering graduate with a strong foundation in technical problem-solving, analytical thinking, and IT systems. Eager to leverage both technical expertise and communication skills to contribute effectively in dynamic and fast-paced environments.
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